Workday Administrator

Overview

This job is full-time in our Berkeley office – remote work is not available. This role sits in the People & Culture department and has a dotted line to IT.

What You’ll Do: 

As the Workday Administrator, you will be the technical lead for day-to-day operations of the Workday platform during both deployment and production. You will serve in the capacity of an administrator for Workday and will have the responsibility to recommend and implement business processes, reporting, dashboards, integrations, feeds, and configurations that enable Workday to drive business alignment and maximize organizational and business performance.

Responsibilities for this role include:

• Lead Workdays technology implementations and upgrades by effectively partnering with colleagues in People and Culture, Leader Development, Finance, IT, and vendors throughout the lifecycle of a release or project
• Support resolution of escalated issues; manage incidents, track ticket status, and partner with teams to resolve issues
• Collaborate with project resources in all aspects of system testing including the development of test strategy documentation, creating test scripts, coordinating testing resources, compiling test completion metrics, and test script execution
• Drive the execution of Workday configuration and reporting
• Partner with business users to recommend supplemental solutions leveraging Workday.
• Assist with the prioritization of enhancements and overall stabilization efforts
• Partner with business users to recommend supplemental solutions leveraging Workday.
• Review business procedures/workflows to ensure system features are being fully utilized and identify Workday features that may improve efficiency.
• The primary point of contact for team members to research troubleshoot and resolve integration and production issues in a timely manner.
• Effectively prioritize and escalate issues as required.
• Support the change order process through providing estimates on effort, defining requirements, designing and developing the solution using the Workday integration tools, Core Connectors, EIBs, Workday Studio, etc.
• Support end-users with ad hoc or nonstandard batch uploads, create complex reports, and resolve issues with existing reports.
• Maintain integration-related requirements and technical documentation.
• Act as point person for upgrades/releases, fixes, testing, and other technical projects as assigned including partnering on training, content and delivery.
• Own onboarding and systems training for new admin-level users of Workday.

Who You Are: 

You are organized and analytical, and you have the proven ability to follow and implement a project schedule. You are adept at working in a team environment and are known as an excellent communicator. You have a continuous-improvement mindset and are capable of handling multiple priorities concurrently. You are self-starting and capable of dealing with ambiguity and rapidly changing priorities.  You have a high level of integrity, discretion and confidentiality.

What You’ll Need: 

• Minimum of 2 years of practical Workday Administration experience including the support and development of integrations using Workday Studio, Enterprise Interface Builder, and Core Connector.
• Workday Integrations Certified is preferred.
• Experience using Workday Studio is required.
• Experience with Workday Security Administration is required.

About the Department: 

At Backroads, our people are our most cherished resource. The People & Culture department puts people first in a way that supports both our employees and the business. Within the People & Culture area there are two teams: People Operations and Talent Development. Our People Operations team is responsible for compliance, benefits, compensation, payroll, and other employee programs. Our Talent Development Team is responsible for recruiting, hiring & onboarding, developing culture, centralizing training, and supporting performance management.

About Backroads: 

At Backroads we’re passionate about connecting our guests with so many of the most beautiful places in the world. We use our four-plus decades of expertise to create exceptional biking, hiking, and multi-adventure trips in over 50 countries for people wanting a deeper and richer travel experience. We travel on land as well as by small luxury ships on active river and ocean cruises. Our trips are for all ages – including dedicated itineraries just for families. We are known for our unwavering attention to quality. We have a dynamic work environment and a strong company culture.

Why Backroads: 

At Backroads, we value every single member of our staff, and we’re proud to offer a dynamic work environment that enables growth. Your colleagues will be some of the most dedicated, competent, active, and fun people you will ever meet. A job at Backroads is unlike any other job you will ever have – you will be challenged, you will be inspired, and you will be gratified. No matter what you do here, you will be part of something that makes us all proud – delivering authentic, enriching, and often profoundly life-changing experiences. On top of all that, we have some pretty great benefits and perks:

• Comprehensive medical, dental, and vision insurance
• 401(k) with company match, flex plan, and parental leave
• Generous paid time off, 7 paid holidays, and additional time off to go on Backroads trips!
• Complimentary trips and trip discounts for employees, and trip discounts for employees’ friends and family!
• Outdoor industry discounts and deals
• Pre-tax commuter benefits for public transportation and reward program for alternative sustainable commutes to the office (biking, walking, carpooling, & public transportation)
• Wellness programs, onsite fitness center, and regular lunchtime bike rides and workouts

How to Apply: 

At Backroads, there is no such thing as an “ideal candidate.” We believe in the power of teamwork – and in the desire to learn something new every day. We believe in hiring people, not just skills. If this sounds like a company you would like to join and a role you would thrive in, please don’t hold back from applying! Whatever skills you bring to the table or background you’re coming from; we welcome you to start a conversation with us. We need your unique perspective for our continued innovation and success. We’re looking forward to learning more about you!

Backroads is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Tagged as: No Sponsorship, On-site